Automotive Solutions Group & CitNOW Group: Enhancing Automotive Business Communication with a Trusted Partnership


February 20, 2025

Matt Everett

Enhancing Automotive Business With CitNOW Group.


At Automotive Solutions Group (ASG), we’ve always been committed to providing innovative solutions that help our clients stay ahead in the automotive industry. Our ongoing partnership with CitNOW Group, a leader in video communication technology, continues to bring new opportunities to our clients, enabling them to offer more personalized, transparent, and efficient customer interactions.



Why CitNOW.


CitNOW’s platform has become a game-changer for businesses in the automotive sector. Through their cutting-edge video communication tools, dealerships, service centers, and other automotive service providers can create personalized video messages for their customers. This powerful technology helps businesses deliver better customer experiences, build stronger relationships, and ultimately increase sales and customer retention.


As an established partner and reseller of CitNOW, we’re proud to offer their advanced platform to our clients, helping them transform how they communicate with their customers.



Key Benefits for Automotive Businesses.


Our partnership with CitNOW brings a range of benefits for our clients, enabling them to enhance both their customer service and operational efficiency:


  • Personalized Video Communication: CitNOW allows businesses to send customized video messages, offering a more engaging way to explain services, repairs, or vehicle features. This helps create a personal connection with customers, setting businesses apart from competitors.


Case Study - Ford Dealer doubles video output in four months



  • Enhanced Transparency: By visually showing customers the work being done on their vehicles, businesses can build greater trust and ensure customers are fully informed. This level of transparency leads to a more positive customer experience and reduces misunderstandings.

  • Increased Convenience: With CitNOW’s video platform, customers can receive important updates remotely, without needing to visit the dealership or service center in person. This added convenience enhances customer satisfaction and helps streamline operations.



Case Study - Dealer group increases Amber work approval by 86%



  • Boosted Sales and Retention: Video communication has proven to increase customer engagement and satisfaction, which in turn drives higher retention rates and greater sales opportunities. Customers feel more involved and confident in their decisions when they can visually see the service process.








A Strong, Ongoing Partnership.


Our continued collaboration with CitNOW is built on a shared commitment to helping our clients succeed. Over the years, we’ve worked closely together to ensure that our clients are equipped with the best tools to meet the evolving needs of their customers. By reselling CitNOW’s platform, we’re able to provide our clients with a trusted, innovative solution that improves customer interaction, drives sales, and enhances service delivery.


With CitNOW’s video solutions, automotive businesses can stay ahead of the curve in a competitive industry. We’re excited to continue working together to help our clients achieve their goals and adapt to the ever-changing demands of the automotive market.



Looking Ahead: Building on Success.


As our partnership with CitNOW continues to grow, we remain dedicated to providing our clients with the training, support, and resources needed to maximize the platform’s capabilities. Whether it’s new features, advanced training, or one-on-one consultations, we’re here to ensure that every client can leverage CitNOW’s video solutions to their full potential.


If you’re ready to take your customer communication to the next level, reach out to the Automotive Solutions Group team today. Together with CitNOW, we’re here to help you deliver a more engaging, transparent, and efficient experience for your customers.





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