Automotive Solutions Group & CitNOW Group: Enhancing Automotive Business Communication with a Trusted Partnership


February 20, 2025

Matt Everett

Enhancing Automotive Business With CitNOW Group.


At Automotive Solutions Group (ASG), we’ve always been committed to providing innovative solutions that help our clients stay ahead in the automotive industry. Our ongoing partnership with CitNOW Group, a leader in video communication technology, continues to bring new opportunities to our clients, enabling them to offer more personalized, transparent, and efficient customer interactions.



Why CitNOW.


CitNOW’s platform has become a game-changer for businesses in the automotive sector. Through their cutting-edge video communication tools, dealerships, service centers, and other automotive service providers can create personalized video messages for their customers. This powerful technology helps businesses deliver better customer experiences, build stronger relationships, and ultimately increase sales and customer retention.


As an established partner and reseller of CitNOW, we’re proud to offer their advanced platform to our clients, helping them transform how they communicate with their customers.



Key Benefits for Automotive Businesses.


Our partnership with CitNOW brings a range of benefits for our clients, enabling them to enhance both their customer service and operational efficiency:


  • Personalized Video Communication: CitNOW allows businesses to send customized video messages, offering a more engaging way to explain services, repairs, or vehicle features. This helps create a personal connection with customers, setting businesses apart from competitors.


Case Study - Ford Dealer doubles video output in four months



  • Enhanced Transparency: By visually showing customers the work being done on their vehicles, businesses can build greater trust and ensure customers are fully informed. This level of transparency leads to a more positive customer experience and reduces misunderstandings.

  • Increased Convenience: With CitNOW’s video platform, customers can receive important updates remotely, without needing to visit the dealership or service center in person. This added convenience enhances customer satisfaction and helps streamline operations.



Case Study - Dealer group increases Amber work approval by 86%



  • Boosted Sales and Retention: Video communication has proven to increase customer engagement and satisfaction, which in turn drives higher retention rates and greater sales opportunities. Customers feel more involved and confident in their decisions when they can visually see the service process.








A Strong, Ongoing Partnership.


Our continued collaboration with CitNOW is built on a shared commitment to helping our clients succeed. Over the years, we’ve worked closely together to ensure that our clients are equipped with the best tools to meet the evolving needs of their customers. By reselling CitNOW’s platform, we’re able to provide our clients with a trusted, innovative solution that improves customer interaction, drives sales, and enhances service delivery.


With CitNOW’s video solutions, automotive businesses can stay ahead of the curve in a competitive industry. We’re excited to continue working together to help our clients achieve their goals and adapt to the ever-changing demands of the automotive market.



Looking Ahead: Building on Success.


As our partnership with CitNOW continues to grow, we remain dedicated to providing our clients with the training, support, and resources needed to maximize the platform’s capabilities. Whether it’s new features, advanced training, or one-on-one consultations, we’re here to ensure that every client can leverage CitNOW’s video solutions to their full potential.


If you’re ready to take your customer communication to the next level, reach out to the Automotive Solutions Group team today. Together with CitNOW, we’re here to help you deliver a more engaging, transparent, and efficient experience for your customers.





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Unveiling the Future: Trends in Electric Vehicles for 2024

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Driving Innovation Forward: Welcoming Matt Everett as Chief Marketing Officer

December 12, 2023
In an exciting development for Automotive Solutions, we are thrilled to announce the appointment of Matt Everett as Chief Marketing Officer of the Group. With a proven track record of driving successful marketing strategies and a deep passion for innovation, Matt brings a wealth of experience that will undoubtedly propel our company to new heights. A seasoned marketing professional, Matt Everett joins Automotive Solutions Group with over a decade of experience in crafting and executing dynamic marketing campaigns in the automotive sector. His strategic mindset, and commitment to staying at the forefront of industry trends make him an ideal fit to lead our marketing efforts and contribute to the continued growth and success of our organization. Vision for the Future Throughout his career, Matt has demonstrated a keen understanding of market dynamics and consumer behavior, allowing him to develop marketing initiatives that resonate with target audiences. His ability to leverage digital channels, data analytics, and emerging technologies positions Automotive Solutions Group to stay ahead of the curve in a highly competitive market. Under Matt's leadership, our marketing team will prioritize several key focus areas: Brand Enhancement: Elevating the Automotive Solutions Group brand to new heights through innovative storytelling, compelling visuals, and a customer-centric approach. Digital Transformation: Embracing the latest digital marketing trends and technologies to enhance our online presence, engage with our audience, and streamline the customer journey. Customer Experience: Placing a heightened emphasis on delivering an exceptional customer experience by anticipating and exceeding the evolving needs and expectations of our clients.  Market Expansion: Collaborating with cross-functional teams to explore new market opportunities and expand our reach in the automotive solutions sector. The hiring of Matt Everett reflects our commitment to assembling a team of industry leaders who share a collective vision for the future of Automotive Solutions Group. With Matt on board, we are confident in our ability to navigate the dynamic landscape of the automotive industry, embrace innovation, and continue to provide cutting-edge solutions to our clients. Please join us in welcoming Matt Everett to Automotive Solutions Group. Together, we look forward to driving innovation, achieving new milestones, and delivering unparalleled value to our clients. Matt's wealth of experience and strategic vision make him a valuable addition to our leadership team as we embark on an exciting chapter of growth and success. Here's to a brighter, more innovative future for Automotive Solutions Group!