Automotive Warranty Programs and Administration



January 29, 2025

Steve Faulkner

Navigating The Warranty Landscape.

Automotive Solutions Group understands the importance of sustainable product value chains, bringing both reputation & Financial risk management to forefront of our product supply process, for this purpose we only operate with the most admired, internationally renowned product and service providers.


Automotive Solutions Group resides under Shepherd Compello as the Automotive consultant, Relationship Owner and Project Managers for all Warranty and General Insurance products. We are contracted to Shepherd Compello and paid via the Insurer.


Automotive Solutions Group is formed by a large group of Automotive experts across various types of transportation and Machinery, our role is to create products that add value for Retailers and Manufacturers Globally



Our Partnership with Shepherd Compello continues to grow across multiple territories and product lines, we are delighted with the progress and success to date. 


Shepherd Compello is a leader in the Lloyds Insurance Brokerage space, admired for its Operational expertise, values, and expanded reach to operate Globally, trusted and empowered by global insurance & reinsurance providers.


An Independent family-owned Lloyds broker and cover holder for over 15 years, operating as an underwriter with Binding authority with many international insurers.



Shepherd Compello operates products across Extended Warranty & General Insurance, Transportation, Property, Financial Lines, Sports Media & Entertainment, Physical Damage, Cyber, Speciality & Marine.



The preferred partner for ASG across all Insured product Claims & Administration Services, delivering a wealth of program data and risk management information.


EPG Global has provided extended warranties, administration services, and other insurance-backed products to clients including manufacturers, retailers, auction houses, and leasing companies of new and used equipment on a worldwide basis for over 30 years, part of the Shepherd Group of companies and a leader in Digital Claims & Administration services.



Through our partnerships we operate with the most admired Global Leaders in A-rated Global Reinsurance & Insurance programs, in many cases through the Binding authority allocated to Shepherd Group, we select the most appropriate partner to provide sustainable capacity across all classifications of risk, specialised underwriting and territorial limits, delivered through risk evaluation and program management.


All risk is insured through a minimum A-rated insurance supplier to ensure sustainable supply and to de risk premiums, claims fund handling & risk management.



With a global footprint, across mature along with developing markets, we have forged a partnership with AIC, Incorporated over 20yrs ago to serve the MEA region, now operating a global network of Insurance brokers, a leader in Insurance brokerage consulting and risk management, helping to operationalise the widest range of risk categories & insured lines tailored to local routing and market regulators.











Automotive Vehicle Warranty Products.


With all programs, we focus the design and administration of our Warranty programs to enhance the Customer & Revenue Retention strategy of our automotive manufacturer & retailer partnerships for any passenger car or light commercial vehicle.




Product Portfolio. 


A simple pricing structure, offering product supply to any vehicle type:


  • OEM Level Coverage across ICE to a maximum of 10yrs and Unlimited Mileage.
  • OEM level coverage across Hybrid & Electric vehicles to 10yrs and 300,000km including Battery coverage post the manufacturer guarantee.
  • All Mechanical & Electrical coverage for CPOV, Lapsed/Active Service Customers to 10yrs and 450,000km.
  • Named component Coverage for multi-brand Sales & Service partners to 12yrs and 500,000km.
  • Drive-Train coverage to 12yrs and one million Km.
  • Specialised Risk to cover Taxi, Courier, Logistics and Fleet, Grey-import day one coverage.




Product Customisation.


Our programs are customisable to your needs:


  • Manufacturer or Retailer Insured, with retention as a focus
  • Profit Commission
  • Goodwill Marketing
  • Flexible Labour & Parts reimbursement parameters
  • No Territorial limitations
  • Transferable with Ownership


Automotive Solutions brings together the Product Value Chain & Suppliers, ensuring a sustainable product, regulated and authorised, protected by leading insurance with financial pedigree, forming part of global affiliations, membership and controllership.


We manage the product design to meet our Manufacturer & Retailer needs, then working with the supply chain we program manage the implementation and success of the solution to deliver value to your customer and brand. 




Contact Us Here For More Information



*Also see our Warranty programs across Motorcycle, Marine, Industrial Equipment, Construction, Agriculture and Heavy Truck, offering New & Used warranty coverage.


By Matt Everett February 20, 2025
Enhancing Automotive Business With CitNOW Group .
By Matt Everett December 28, 2023
As we usher in a new year, the automotive industry is abuzz with excitement over the latest trends in electric vehicles (EVs). The electric revolution is gaining momentum, and 2024 promises to be a pivotal year for advancements in technology, design, and sustainability. In this blog post, we'll explore the trends that are shaping the electric vehicle landscape and driving us towards a cleaner and greener future. Extended Range and Faster Charging: One of the most significant barriers to widespread EV adoption has been the concern over limited range and lengthy charging times. However, 2024 is set to witness a breakthrough in battery technology, leading to extended range capabilities and faster charging speeds. Manufacturers are investing heavily in research and development to create batteries that offer higher energy density, allowing drivers to cover longer distances on a single charge. Additionally, advancements in charging infrastructure will make rapid charging more accessible, addressing the range anxiety that has been a concern for potential EV buyers. Innovative Battery Technologies: In the quest for more sustainable and efficient energy storage, the EV industry is exploring various battery technologies. Solid-state batteries, for example, hold great promise as they offer higher energy density, faster charging times, and improved safety compared to traditional lithium-ion batteries. The integration of novel materials and manufacturing processes is expected to enhance the overall performance and lifespan of electric vehicle batteries, making EVs more attractive to consumers. Contact us to explore more about our range of innovative battery products . Rise of Electric SUVs and Crossovers: While compact electric cars have dominated the EV market, 2024 is witnessing a surge in the popularity of electric SUVs and crossovers. Automakers are responding to consumer demand for larger and more versatile electric vehicles, providing ample space for families while maintaining the benefits of zero-emission driving. This shift towards electric SUVs represents a significant step forward in making electric mobility more inclusive and appealing to a broader audience. Integration of Artificial Intelligence (AI) and Autonomous Features: Artificial intelligence is becoming increasingly intertwined with electric vehicles, contributing to enhanced safety, convenience, and efficiency. Advanced driver-assistance systems (ADAS) are evolving to incorporate AI, enabling features such as automated parking, adaptive cruise control, and real-time traffic analysis. As we move closer to fully autonomous vehicles, electric cars are at the forefront of adopting and implementing cutting-edge AI technologies, promising a future where driving is not only emissions-free but also safer and more enjoyable. Eco-Friendly Materials and Sustainable Manufacturing: The electric vehicle industry is not only revolutionizing the way we power our vehicles but also redefining the materials used in their construction. Manufacturers are increasingly focusing on sustainable and eco-friendly materials, both in the production of electric vehicles and their components. From recycled plastics to innovative plant-based materials, the emphasis on sustainability is extending beyond the electric drivetrain to the entire lifecycle of EVs. As we navigate through 2024, the trends in electric vehicles are steering the automotive industry towards a more sustainable and technologically advanced future. With breakthroughs in battery technology, the proliferation of electric SUVs, the integration of AI, and a commitment to eco-friendly materials, electric vehicles are not just an alternative but a compelling choice for the environmentally conscious consumer. The electric revolution is well underway, and 2024 is shaping up to be a landmark year in the evolution of electric mobility.
December 12, 2023
In an exciting development for Automotive Solutions, we are thrilled to announce the appointment of Matt Everett as Chief Marketing Officer of the Group. With a proven track record of driving successful marketing strategies and a deep passion for innovation, Matt brings a wealth of experience that will undoubtedly propel our company to new heights. A seasoned marketing professional, Matt Everett joins Automotive Solutions Group with over a decade of experience in crafting and executing dynamic marketing campaigns in the automotive sector. His strategic mindset, and commitment to staying at the forefront of industry trends make him an ideal fit to lead our marketing efforts and contribute to the continued growth and success of our organization. Vision for the Future Throughout his career, Matt has demonstrated a keen understanding of market dynamics and consumer behavior, allowing him to develop marketing initiatives that resonate with target audiences. His ability to leverage digital channels, data analytics, and emerging technologies positions Automotive Solutions Group to stay ahead of the curve in a highly competitive market. Under Matt's leadership, our marketing team will prioritize several key focus areas: Brand Enhancement: Elevating the Automotive Solutions Group brand to new heights through innovative storytelling, compelling visuals, and a customer-centric approach. Digital Transformation: Embracing the latest digital marketing trends and technologies to enhance our online presence, engage with our audience, and streamline the customer journey. Customer Experience: Placing a heightened emphasis on delivering an exceptional customer experience by anticipating and exceeding the evolving needs and expectations of our clients.  Market Expansion: Collaborating with cross-functional teams to explore new market opportunities and expand our reach in the automotive solutions sector. The hiring of Matt Everett reflects our commitment to assembling a team of industry leaders who share a collective vision for the future of Automotive Solutions Group. With Matt on board, we are confident in our ability to navigate the dynamic landscape of the automotive industry, embrace innovation, and continue to provide cutting-edge solutions to our clients. Please join us in welcoming Matt Everett to Automotive Solutions Group. Together, we look forward to driving innovation, achieving new milestones, and delivering unparalleled value to our clients. Matt's wealth of experience and strategic vision make him a valuable addition to our leadership team as we embark on an exciting chapter of growth and success. Here's to a brighter, more innovative future for Automotive Solutions Group!